Unified communications is no longer a “nice to have.” It has become an integral part of daily operations and business continuity. It can improve processes, client communication, and the employee experience.
Most unified communications platforms offer a host of essential tools that give you an all-in-one solution without having to pay extra for things like meeting software or instant messaging. With all of your communications housed on one convenient platform, scaling and maintaining your system becomes much more manageable. Here are a few key benefits a unified communications can provide.
Simplicity – Deploying, maintaining, and managing a unified communications platform is far faster and easier than traditional PBX systems and replaces far more than just your phone system.
Agility – Creating an agile business model is essential to remain competitive in an ever-changing business landscape. Organizations need to be able to scale at will and work from anywhere. Cloud-based UC platforms offer just that.
Reduced Costs – Since you don’t need to buy physical equipment and can scale up or down with ease, there are significant savings involved with a unified communications platform.
Global Reach – Companies that operate on a global scale with locations and remote workers across the globe are still able to manage operations from a centralized platform that only requires an internet connection.
Flexibility – New functionality can be added to a UC platform in minutes. With continual updates, you won’t have to worry about replacing or upgrading your communications every few years as with a traditional PBX.
Mobility – With the option of using a mobile app for phone calls, texts, chat, document sharing, and more, the increasing demand for mobile-first technology is more than addressed with a UC platform.
Advanced Capabilities – UC platforms come along with a host of features not available through a traditional PBX system. This includes video conferencing, chat, content sharing, and other functionality vital in today ’s business world.
As a Ring Central partner, Alto9 can help you save up to 30% on communication expenses, improve mobile workforce management, while providing a seamless business continuity solution.
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